Flat Rate Repair
Here at Kupa Incorporated, we believe in serving our customers to the best of our abilities. We understand that life happens and sometimes machines over time need some tuning up of sorts. It is important to send in your tools for repair, so it can properly be maintained. Think of it like your car. Unless you a mechanic, and you have an issue with your engine, you wouldn’t repair it yourself. You take it into the shop. The same thing goes for you Efile, let us fix it for you so it will run as long as it possibly can! We want you to know that we are here for YOU and want to supply YOU with the best resources for your Kupa tools that we possibly can.
That is why we have decided to introduce a FLAT RATE for repair services. This will be effective immediately. These prices are also available on the website for your reference. Use the codes listed below to specify what of your Kupa Tools need repairing as well as codes for shipping and handling.
The codes are as follows:
RPS-CONTROLBOX = $39.95 - Control Box Only (MANIPro Passport, KP-5000, Upower 200, Super UP-200)
RPS-HANDPIECE = $49.95 - Handpiece Only (KP-55, KP-60, UG-12, SUG-12)
RPS-COMPLETE = $89.90 - Complete Unit HP + CB (MANIPro Passport, KP-5000, Upower 200, Super UP-200)
When you need a repair discount code for extra parts used in service and need to zero out a line use code = REPAIRS
When you need to show a discount freight amount but need to zero it out use code = REPAIR FREIGHT

 

*TO OPT IN FOR MOBILE TRACKING OF REPAIR SERVICE WE NEED TO KNOW YOUR PHONE CARRIER ALONG WITH MOBILE NUMBER. SMS INSTANT RESPONSE WILL THEN WORK TO TRACK YOUR REPAIR.

The codes include shipping back to you, the customer within the Continental USA. International they will be given a $15 credit towards shipping charge.




Comments

2 comments

Jamie

Jamie

I bought a repair for 49.99 and it came with zero instructions. Now I have paid you guys for a repair I have no idea how to use. Do I send it in with my concerns on what isnt working? Where do I send it? How long should I expect it to be gone?

Brandi Krank

Brandi Krank

I recently sent my purple mani pro in for repairs and I can see by checking the tracking number that it arrived to you but I haven’t received any contact from anyone yet. I’m just curious if it can be fixed and when I will get it back and how much the repair charges will be.
Invoice # 004240
Thank you so much for your time,
Brandi

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